Return Fee Statistics 2026: 40.8% of Shopify Stores Charge

    Of 4,908 readable refund policies from ranking Shopify stores, 40.8% charge a restocking fee, make the customer pay return shipping, or both.

    Share of refund policies charging a return fee, by vertical
    Electronics, gaming & auto56%
    Outdoor & fitness45.6%
    Home, kitchen & garden44%
    Pets & baby42.6%
    Other verticals38.8%
    Apparel & jewelry38.3%
    Beauty & health30.6%

    Source: PageSpeed Matters, Oct 2026. Refund policies of ranking Shopify stores.

    A return fee is a restocking fee or customer-paid return shipping mentioned in the policy text.

    Source: Return Fee Statistics 2026: 40.8% of Shopify Stores Charge - PageSpeed Matters