Return Policy Statistics: 30 Days at 59.2% of Shopify Stores

    Among 4,397 ranking Shopify store refund policies that state a return window, the median is 30 days, used by 59.2% of stores.

    Return window length (% of refund policies with a stated window)
    7 days6%
    14 days13%
    30 days59.2%
    60 days5.1%
    90 days2.5%

    Source: PageSpeed Matters, Oct 2026. Refund policies of ranking Shopify stores.

    Other window lengths make up the rest; windows are read from policy text by pattern.

    Source: Return Policy Statistics: 30 Days at 59.2% of Shopify Stores - PageSpeed Matters