Terms and Conditions
Agreement to Terms
By using PageSpeed Matters' website or purchasing a plan, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
Services and Plans
PageSpeed Matters provides website speed optimization, sold as flat-price, one-time plans:
- Starter: $500
- Intermediate: $1,250
- Pro: $2,500
What each plan includes, and which sites it fits, is described on our Plans & Pricing page. That description is the agreed scope of work. If your site turns out to need more than your plan covers, we'll tell you before doing extra work, and you can choose to upgrade or keep the original scope.
Optional Add-ons
- Core Web Vitals ($750 to $2,500 depending on plan): we optimize your site to pass Google's Core Web Vitals (LCP, INP, and CLS) based on Google's field data. If your site has not passed when the main work is delivered, we keep working at no extra cost until it does, for up to 90 days after delivery. Because field data is collected from real visitors over a rolling 28-day period, results can take several weeks to show in Google's reports. Factors outside our control (for example, new apps, plugins, or third-party scripts you add, hosting outages, or major site changes) are excluded.
- Rush delivery (+25%): we prioritize your project and aim to deliver in 3–5 days instead of the standard 10–14 days. Rush timelines are a target, not a guarantee, and depend on receiving working site access promptly.
Payment
Plans are paid in full, in advance, through our payment provider. Prices are in U.S. dollars. Your plan is a one-time purchase, not a subscription.
Timeline and Site Access
Standard delivery is 10–14 days. Timelines start once we have working administrator access to your site. After purchase you'll be asked to either add ms@pagespeedmatters.com as an administrator (recommended) or share an admin login. Delays in providing access, or in answering questions we need answered, extend the timeline.
You confirm that you are authorized to grant us access to the site. We use your access only to perform the purchased work, and we delete any shared login when the project is delivered. We recommend keeping a current backup of your site; we take reasonable care, including testing changes before they go live where your platform allows it.
Refunds
You can cancel for a full refund any time before work on your site begins. Once work has started, payments are non-refundable, but we will continue working until the agreed scope is delivered. See our Refund Policy.
Calls
Calls booked through our website are scheduled via iClosed. A call is optional and is not required to purchase a plan.
Intellectual Property
All optimizations made to your site belong to you once your order is paid. Our proprietary methods, tools, and processes remain our intellectual property.
Portfolio & Marketing Use
By engaging our services, you grant PageSpeed Matters permission to reference your project, including your website name, URL, performance metrics, and results, as part of our portfolio, case studies, testimonials, and marketing materials. This may include use on our website, social media, presentations, and promotional content. If you prefer not to be featured, let us know in writing at any time and we will remove or exclude your project from future marketing use.
Limitation of Liability
To the extent permitted by law, PageSpeed Matters shall not be liable for any indirect, incidental, special, consequential, or punitive damages, and our total liability for any claim is limited to the amount you paid for the plan in question. We do not guarantee specific search rankings, traffic, or revenue.
Contact
Questions? Reach out to Matt Suffoletto through our contact form.